Shipping policy
SHIPPING & DELIVERY POLICY
Last updated: July 4, 2026
Graham's Hardware offers island-wide delivery across Jamaica from our four locations in Highgate, Port Maria, Ocho Rios, and St. Ann's Bay.
Shipping Rates Shipping rates are calculated at checkout based on your order's weight, dimensions, and delivery location via our carrier partner. Rates are displayed before you complete your purchase.
Order Processing Time Orders are typically processed within 1–2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Timeframes
| Region | Estimated Delivery Time |
|---|---|
| St. Mary & St. Ann (local) | 1–3 business days |
| Kingston & St. Andrew | 2–3 business days |
| St. Catherine, Clarendon, Manchester | 2–3 business days |
| St. Elizabeth, Westmoreland, Hanover | 3–5 business days |
| St. James (Montego Bay) | 2–4 business days |
| Portland, St. Thomas | 2–4 business days |
Estimates may vary during peak periods or due to road conditions.
Large & Heavy Items Lumber, cement, roofing materials, and other bulky building supplies may require special handling or freight delivery. Delivery timeframes may be longer, and our team will contact you after your order is placed to confirm arrangements. Curbside delivery is standard for heavy/oversized items.
Delivery Inquiries Contact us via WhatsApp at 876-212-1365 or through our website. Please have your order number ready.